SpinChester Privacy Policy

At SpinChester, we understand that your personal information matters, and we are fully committed to protecting it whenever you use our platform. This SpinChester Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information. By creating an account or using our services, you agree to the practices described below.

SpinChester is operated by Fortaprime SRL, a company registered in Costa Rica. We provide our services primarily to players across Europe, with a particular focus on the Dutch market, and our platform is available in English and Dutch. We do not accept players from a number of restricted jurisdictions, and residents of Sweden, while permitted to play, are excluded from bonuses, VIP rewards and comp point exchanges under our policy.

Information We Collect

When you register for a casino SpinChester account, we collect certain categories of personal data to verify your identity, process transactions and provide you with a safe gaming environment. Our Spin Chester platform gathers information directly from you, automatically through your use of our site and app, and occasionally from third parties such as payment providers or identity verification services.

• We collect registration details, including your name, date of birth, email address, phone number and residential address
• We record financial information such as deposit and withdrawal history, payment method details and transaction amounts
• We gather technical data, including your IP address, browser type, device identifiers and operating system whenever you access spinchester casino login pages
• We log your gaming activity, including games played, wagers placed, wins and losses, to manage your account and comply with regulatory obligations
• We may collect verification documents such as proof of identity, proof of residence and, where necessary, financial statements
• We collect data submitted through the spinchester app and spinchester casino app, including device information and push notification preferences

How We Use Your Information

Our Spin Chester team uses the information we collect to operate, maintain and improve our services. We use your data to open and manage your account, process deposits and withdrawals, verify your identity, prevent fraud and money laundering, and communicate with you about your account, promotions or changes to our terms.

We at SpinChester also use your information to personalise your gaming experience, including tailoring the spinchester bonus offers and spinchester casino bonus promotions we send you. If you take part in our loyalty program or VIP club, we process additional data related to your points, tier status and reward eligibility.

Marketing Communications

With your consent, we may send you marketing communications about new games, a spinchester no deposit bonus, seasonal promotions, or updates related to spin chester casino no deposit bonus offers. You can withdraw your consent at any time by updating your preferences in your account settings or by contacting our support team.

Cookies and Tracking Technologies

Here at Spin Chester, cookies help us recognise returning visitors, remember your preferences and analyse how our site is used. We use session cookies, persistent cookies and similar technologies to keep you logged in, secure your spinchester login credentials, and improve site performance. You can control cookie settings through your browser, though disabling certain cookies may affect the functionality of our services.

How We Share Your Information

We do not sell your personal data. However, casino SpinChester may share information with trusted third parties where necessary to operate our business, including payment processors, identity verification providers, software and game providers, marketing partners, and regulatory or law enforcement authorities where legally required.

• We share transaction data with payment providers to process deposits and withdrawals
• We share verification documents with identity checking services to confirm your identity
• We disclose information to game providers and platform partners as necessary to deliver our games
• We may disclose data to regulatory bodies, auditors or law enforcement agencies when legally obligated

Data Security

SpinChester's data protection measures include encryption, secure servers and restricted internal access controls designed to safeguard your personal information from unauthorised access, alteration or disclosure. While we take reasonable steps to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We at SpinChester retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, tax, anti-money laundering and regulatory obligations. Where you have been inactive, certain loyalty points and levels may be reset after three months in accordance with our loyalty program terms, though your core account data will still be retained as required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal data under applicable data protection laws, including the right to access, correct, delete or restrict the processing of your information, and the right to data portability. You may also object to certain processing activities, including direct marketing.

• You have the right to request a copy of the personal data we hold about you
• You have the right to ask us to correct inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to withdraw consent for marketing communications at any time
• You have the right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us through our Help Centre or Live Chat, available 24/7, and our support team will assist you in English or Dutch.

Verification and Anti-Money Laundering

Our Spin Chester Casino verification process may require you to submit identification documents, proof of residence, or financial statements before we process a withdrawal. We may suspend payouts where inconsistencies arise, and deposits made without gameplay may need to be wagered under our anti-money laundering rules before withdrawal is permitted.

Children's Privacy

Spin Chester's services are strictly intended for individuals of legal gambling age, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone underage, we will take immediate steps to delete that data and close any associated account.

Third-Party Links

Our site and the spinchester app may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before submitting any personal information.

International Data Transfers

As SpinChester serves players across Europe, your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we take appropriate steps to ensure your data continues to receive an adequate level of protection.

Changes to This Policy

We may update this SpinChester Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post any updates on this page, and we encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

Contact Spin Chester today if you have any questions about this Privacy Policy or how we handle your personal data. Our support team is available through Live Chat and our Help Centre 24/7, and we are always ready to address your privacy concerns promptly and transparently.